Privacy Policy
Last updated: December 2024 | India Compliant (IT Act, 2000 & DPDP Act, 2023)
1. Information We Collect
VueNexa Technologies ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy is in compliance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
We collect the following types of information:
- Personal Information: Name, email address, phone number, company name, and other details provided when you contact us or request services
 - Technical Information: IP address, device details, browser information, cookies, and usage data
 - Project/Business Data: Information related to your business requirements that you voluntarily share for project execution
 
2. Purpose of Processing
We process your personal data for the following purposes:
- To provide software development and consulting services
 - To communicate with you regarding inquiries, proposals, or ongoing projects
 - To improve our website, offerings, and customer experience
 - To comply with applicable Indian laws and regulations
 
3. Lawful Basis & Consent
We will collect and process your personal data only with your consent or where it is necessary for providing our services. By using our website or engaging with our services, you consent to the terms of this Privacy Policy.
4. Data Sharing & Transfers
We do not sell your personal data. Data may be shared with trusted vendors (e.g., cloud hosting, payment processors). If data is transferred outside India, we ensure it is stored and processed in accordance with the DPDP Act and applicable cross-border transfer rules.
5. Data Retention
We retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
6. Your Rights (as per DPDP Act, 2023)
You have the right to:
- Access, correct, and delete your personal data
 - Withdraw consent at any time
 - Lodge a complaint with the Data Protection Board of India if your rights are violated
 
To exercise these rights, contact us at tech@vuexenatech.com.
7. Grievance Redressal
For any privacy-related concerns or complaints, please contact us directly at the contact information provided below. We are committed to addressing your concerns promptly and in accordance with applicable Indian laws.
8. Security Measures
We use SSL encryption, access controls, and firewalls to protect your data. However, no electronic transmission is fully secure, and we cannot guarantee absolute security.
9. Cookies & Tracking
We use cookies, analytics, and tracking tools (e.g., Google Analytics) to improve our website. You can disable cookies through browser settings.
10. Policy Updates
We may update this policy to comply with new laws or improve transparency. Updates will be posted here with a revised "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: tech@vuexenatech.com
Phone: +91 7202976525
Address: Surat, India